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Welcome to QUEST TECH AGENCIES

Since our founding, our mission has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones. Built on commitment, integrity and innovation, we have risen to become one of the leading Financial Service Groups in East Africa.

At QUEST TECH AGENCIES, we are committed to the continuous improvement of our service to you, ensuring we are always ready to listen, help and advise you. We will acknowledge/respond to your queries received from various platforms within the timelines listed below

Our Pillars of Operation

  • The objective of this pillar is to enhance collective action by its members and other stakeholders for an enabling policy and regulatory environment for the microfinance industry in Kenya. In order to deliver this mandate, this strategy envisages that QUEST TECH AGENCIES’s institutional capacity for advocacy and lobbying will be enhanced to effectively support the development of an enabling environment for MFIs to operate and increase their growth and outreach to low-income people.

  • The objective of this pillar is to strengthen the capacity of MFIs in delivering appropriate and sustainable microfinance services to low income people, through organization and coordination of workshops and training courses and effective management information systems, with a view to enhance members’ capacity to manage and operate MFIs professionally. To achieve this, QUEST TECH AGENCIES will seek to conduct regular assessment of members’ capacity building needs and organize demand-driven training workshops and seminars on thematic areas and develop content specifically tailored to respond to members’ needs.

  • The objective of this pillar is to provide regular platforms for her members to enhance effective collaboration among themselves and with other development actors and relevant stakeholders. QUEST TECH AGENCIES will seek to harness the wealth of experience and expertise among its membership and relationships with regional and international organization operating in the microfinance space to provide a platform for peer to peer learning and to improve information sharing and dissemination.

  • The objective of this pillar is to provide members with timely and quality research and information that help underpin the policy and advocacy agenda, and facilitate industry product design and decision-making processes. This is an area where immediate value can be created by initiating and promoting interest in research on microfinance, to enhance the understanding of the needs of microfinance industry, support informed policy and regulatory reform, product development and replication, and ultimately improve financial access for the low-income population in Kenya. An online resource center will be established to ensure that information on the microfinance industry is systematically generated, stored, analyzed, and disseminated to ensure continuous learning and the development of innovative, high impact financial inclusion policies.

  • The objective of this pillar is to achieve both financial and operational sustainability of the association. To achieve this QUEST TECH AGENCIES members have identified sustainable sources of income which include and not limited to members subscriptions, sale of periodical publications, trainings and other members supported activities.

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